The Power Of Soft: How To Get What You Want Without Being A ****How to get what you want, whether you are closing million dollar deals, arguing over the washing up with your partner or trying to get your kids to go to bed. Pilates for the mind from the Malcolm Gladwell of negotiation. Having spent decades negotiating deals worth hundreds of millions of pounds, Hilary Gallo realised that bullying behaviour rarely got him or his clients the outcomes they were looking for. Over the years he began to develop a new way